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Contact Us

NZ Customer Service

Operating hours: Monday - Friday 11:00 am - 7:00 pm (New Zealand, NZT/NZDT)

(Excluding Melbourne/Australian public holidays)

Phone Number: 0800 786 228

Email: onlinestore-nz@puma.com

Please include your name, order number and as many details about your request as possible (including product images or links if applicable) so our customer service team can assist you efficiently. Thank you!

Common FAQs

Where is my order?

How can I return an order?

Can I exchange an item?

To see all FAQs, please visit our FAQs page.