We are now shipping all orders from our New Zealand warehouse, so we're delighted to be able to offer these benefits to you:
Half price shipping costs
Standard domestic shipping only $5
Shipping threshold halved
Free shipping on all orders over $75 is available now
Faster dispatch
Orders now dispatched from our warehouse within 1 business day*
Faster delivery
Your order will arrive within 3 business days (that's 1-2 weeks faster than before!)
Faster returns
Free and fast returns to our NZ warehouse facility
From the time of dispatch, please refer to the below delivery estimations by region:
Auckland & Wellington: 1-2 working days
Rural North Island: 2-3 working days
Christchurch & South Island: 2-4 working days
Orders can take up to 3 working days (excluding public holidays in Auckland) to be dispatched from our warehouse. However, during sale periods please allow an additional 1-3 working days for orders to be dispatched. Once your order has been dispatched, you will receive an email with tracking information.
We offer free standard shipping across New Zealand for all orders over $75. For all orders under $75, the regular shipping fee is $5.
You will be provided a tracking link with your invoice via email once your order has been shipped.
If you have yet to receive an email with your tracking, that simply means your order has yet to be dispatched. Do not worry, rest assured we have your order and will dispatch it as quickly as possible.
Unfortunately, no. All orders purchased on nz.puma.com can only be shipped within New Zealand. Visit here to be sent to a PUMA online store in your country if available.
Click here to submit a ticket to our Customer Service team.
Alternatively, you can get call us on 0800 447 278
We are available Monday – Friday from 11:00 a.m. – 7:00 p.m (New Zealand, NZDT) excluding the following public holidays in Melbourne, Australia:
